Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped from our warehouse,all Packages are check very well before postage.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-7 Business days |
| UK, Europe |
10-12 Business days |
| Canada,Australia, New Zealand |
10-15 Business days |
| Central & South America |
15-20 Business days |
| Asia |
15-27 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (7 days not including 1-3 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of veeoffer.com
*You can submit refund requests within 7 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
This wig are everything they say that they are! Great quality especially for the price and the customer service is icing on the cake, it took coloring really well. Overall great looking, feeling hair! From reading a few reviews i was iffy but when i received my package i was stunned the bundles were so full and little to no shedding , holds waves very well , most definitely will be purchasing again and recommending this seller . Seller’s customer service is top tier too , go ahead and gets urs now.
Customer –
The length is true!!! It feels and it lays like natural hair. It has good clear lace, knots bleached great. This lace is great, you can style the wig any way. If you are contemplating buying this hair just do it! !
Customer –
This is my fave wig so far, i will be purchasing more from this company in the future. I plucked my hairline some more and customized the hairline to fit my head better, everything took so well and the quality of hair is great,i expected a lot of shedding but i hardly had any when i customized it. Overall this wig is amazing and i couldn’t be any happier,especially when receiving it during the holidays.
Customer –
This chocolate wig is beautiful! Oh, and my wig is full, even, and true to length! This wig definitely exceeded my expectations! The hair is soft with minimal shedding. The knots are super easy to bleach and there is absolutely no odour. The length is perfect and the colour is beautiful! I would definitely purchase again!
Customer –
If you were unsure on getting this wig im telling you definitely buy it. The hair is really soft & true to length. I love the color & its little to no shedding. The seller is really nice & very good with communication. I definitely recommend to buy this wig & continue to shop their other products.
Customer –
The length is 100% real. The lace is great, the lace is perfect, it suits my skin perfectly. The packaging is great! The fullness of the hair is everything. It is very very soft and has not fallen off so far.
Customer –
Hair was really nice no smell gave length and was also very thick it curled really well
Customer –
For the price of this hair, the quality is amazing! Theres virtually no shedding and it took heat very well. I washed, conditioned, and air dried it before my install and the curls came out beautiful. Its also really soft. Very manageable and doesnt tangle much. 10/10 would recommend and will order more in the future!
Customer –
This wig is so shiny, soft, and pretty! !the knots are small so bleaching will be easy. It’s full to the touch and i have no complaints. So nice!!! Buy it! !
Customer –
This wig is very pretty and definitely incredibly good for its price. After opening the package, there is no peculiar smell, no tangles. The hair is very soft, with accurate length, and a very full thickness. The lace is very transparent, and wearing this wig is like own hair.i am very satisfied!
Customer –
I have ordered from this company before and always have received beautiful hair. You can not beat the price for this hair. Good quality!no shedding yet.
N***B –
This wig is very soft, true to length, my wig came in 3 days shipping was super fast and i will be ordering again! The color is beautiful and it’s directly what’s described 10/10
Customer –
This hair is amazingly soft ! ! No shedding. Had it installed for about a week and i am in love!! The lace melts so good ! ! Don’t hesitate loves , buy this wig you wont be disappointed. The seller was so helpful through out the whole process . Response asap. Has no smell to it . This is the 28 inches ! ! True to length. Takes heat really well
d***r –
I’m absolutely in love with this hair! The texture is super soft, silky, and doesn’t shed at all. It holds curls beautifully. The lace melted effortlessly into my skin, making it look like it’s growing straight from my scalp! I’ve gotten so many compliments already. Definitely worth every penny — i’ll be ordering again for sure!
Customer –
No need for too much plucking, lace is thin and easy to melt! Hair barely sheds, true to length, and is nice and thick:). Definitely will recommend to my friends 10/10! !
C***o –
The wig was actually good i am a real person and it was no shedding i used both my flat iron hot comb on the hair and nothing happens i order a 24 inch and 200 density the color was good too
M***V –
I love this wig it is a 10/10. I got a 13×6 it’s is full lace, i also got a 30 inch it is very long and true to length. I love this wig and the color. It melted very easily. I got it 5 days after ordering. The install is teaa. I love it so bad will be shopping again !
h***e –
Beautiful wig, the color is perfect. I ordered a 36 inch. Can’t wait to install it!
Customer –
I love this body wave human hair, it is very soft & full, no shedding or tangles.easy to wear and manage.great quality hair.