Shipping and delivery
We are proud to offer international shipping services that currently operate in over 10 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be delivered by your local depending on the weight and size of the product. Packages shipped to usa are delivered through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 10 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Kingdom |
3-5 Business days |
United State, Europe |
8-12 Business days |
Australia,Canada, New Zealand |
10-15 Business days |
Central & South America |
15-20 Business days |
Asia |
10-20 Business days |
Africa |
15-30 Business days |
*This doesn’t include our 1-2 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 2 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 6 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (10 days not including 1-2 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of veeoffer.com
*You can submit refund requests within 10 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
I love it!!!! It works super well, I have not had the original but with this I am not going to buy another, it is super , price quality 10:10
Customer –
I have to thank you very much! The product is very high quality and I strongly recommends! I do different styles easily! It is very strong and pleasant and not burns the hair👍👍👍👍😍😍😍😍
L***z –
Shipping in time, quite good quality, I recommend 100%
Customer –
as described
N***t –
Great happy with this device
A***a –
The product was very well packed, no damages. Arrived within just 3 DAYS!! and I tried all the attachments and they all work so well. The temperature is hot enough for styling too. LOVE IT!! highly recommend!!
G***k –
The goods arrived on time, I am satisfied with this. I ordered a set for my daughter. She is very happy. The goods arrived on time, I’m happy with that. I ordered a set for my daughter. She is very happy.
T***n –
A good brush makes the job
e***i –
Great device. Just like in the description. Excellent price compared to the device Each part is wrapped in nylon. I did not order with the pouch only in a box
M***o –
A wonderful one. It arrived quickly, beautiful packaging, the pieces are of good quality and according to their price, I have used it for 1 week and I have had no problems. I recommend it
G***e –
loved it ,works well
N***e –
I haven’t tried yet but in terms of quality it looks really really good, it’s made of plastic, it also arrived quickly under a record, looks really good
Customer –
Great
v***z –
I bought 2, so I leave two reviews. These photos show the detail of the tubular comb. I love this dryer, The dryer is excellent, really cheap for what it offers, and arrives in good packaging and quickly.
S***r –
Delivery very fast